After Sales Service

As we know, the customers pay attention the after sales service in the daily operation. When the clients operate the travel lift, they hope the good supplier can offer the reasonable service. In conclusion, our firm has abundant experience to design and manufacture various types and many different tons of travel lift. Of course, our after sales service is also the top-class in the international standard. If you are interested in our products or learn more after sales service details, welcome to get in touch with us as soon as possible.

Service Concept

Our firm is committed with the satisfaction is our success and make the customers first. Aicrane has established several service networks including more than 60 after-sales service engineers for overseas market. These all unified manage and deployment by the specialized agencies-Customer service center, and establish a detailed customer files. The electrical and mechanical after service engineer`s technical level and skill are fully qualified for the installation, adjustment, commissioning, training and advice the user`s operators and provide free technical advisory service etc.

Installation and commissioning and the acceptance

1. We send after service engineers to help installation, commissioning of the equipment.
2. You can learn the returning visit for each set equipment after after installation by specialized department.

Technical material, warranty and technical service

1. We offer the customer training for the operator and maintenance worker, and also provide free technical advice services.
2. We supply lifelong service for the equipment.

Spare parts service

1. We offer the original, authentic, quality spare parts for the equipment maintenance.
2. Our service is available at 7*24hours every week.